Water & Waste Water

Water & Waste Water

The Water Utility Department is charged with the regulation of water access for the City.  If you need water service turned on or off, please contact the City Clerk’s Office at 237-2400 during regular business hours to schedule an appointment.  If you need emergency service after regular office hours, contact the Chubbuck Police Department at 237-7172.  Meter reading is done on a monthly basis throughout most of the year. View the utility rates section below for more information.

Mission

It’s the goal of the City of Chubbuck Water Department to provide clean safe water to every residential and business tap in the city; along with maintaining adequate reserves for emergency needs. We exceed all governmental and water industry standards and requirements. The City of Chubbuck Water Department operates effectively, and efficiently while advancing with technology in continually maintaining and improving the water system.

Consumer Confidence Report

The City of Chubbuck is pleased to present the 2016 Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Water Act (SDWA). This report is designed to provide details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies.

Click here for the 2016-Consumer-Confidence-Report.pdf

Paper copies can be obtained from the City of Chubbuck Public Works Department located at 5160 Yellowstone, Chubbuck Idaho or by calling 208-237-2430.

Bryan Hall
Supervisor
Phone:  208.237.2430 Ext. 125
Email:  bhall@cityofchubbuck.us

Chubbuck Backflow Prevention Program

Most homes and many businesses are required to have properly installed backflow prevention assemblies — mechanical devices that prevent contaminants and chemicals from entering the potable water supply. If there is backflow occurence at your home, you could contaminate your drinking water with polluted water from an irrigation canal or water pooled around a sprinkler head that has fertilizer on it. Click here for more about backflow. If you have a sprinkler system installed at your home, you are required by Idaho State Drinking Water regulations (IDAPA 58.01.08.552.6) the Uniform Plumbing Code (UPC 603.3.3) and Chubbuck City Code (13.08.190) to have an approved backflow assembly like the one pictured to the right installed and annually inspected.

Water Conservation Tips and Suggestions

Below are some pointers that can help you save water and money; Fix running toilets: Save up to 200 gallons a day Use the shower: Save up to 60 gallons a day Wash full loads of laundry: Save 42 gallons per load Turn off unused taps: Save 2 gallons per minute Use efficient appliances: Cut water use by up to 30% Water your lawn or garden during the cool morning hours As you can see, there are numerous relatively easy ways to conserve water and save money. For more suggestions and ideas or to get a listing of water saving appliances and products, visit the Environmental Protection Agency’s WaterSense web site.

Backflow Testers Licensed with the City
Name Company Phone #
KEITH WILDING K & T TESTERS 251-9965
JERRY GIESBRECHT BACKFLOW SPECIALIST 226-5636
RYAN PATTIE AQUATECH 251-1811
BRETT CRYSTAL 241-7691
ED DICKERSON 241-5276
ALLEN & LESLIE WILDER BATS 456-2287
MATTHEW LISH  SCOTT SPRINKLERS 251-5587
RON WINTERS  MOUNTAIN SHADOW LANDSCAPING 234-9393
B & B SPRINKLERS 237-8161
 ALL AMERICAN YARDS 542-2703
RICHARD HIGASHI TRIPLE PLAY SPRINKLERS 237-0673
 ANDY SCHIESS   ANDY’S BACKFLOW  419-7075
 RYAN RICHARDSON  HEAD TO HEAD SPRINKLERS  380-1467
TAD ROUBIDOUX ARMSTRONG SPRINKLERS 223-8400

Utility Rates

Water, sewer and sanitation services are provided by the City and they are billed to you on one bill that is sent the last week of each month and due on the fifteenth (15th) of the following month. The residential billing rates are listed in the chart below:

Water Service Base Rate $24+ *Usage
Sewer Service Base Rate $44.95
Northwest Sewer Interceptor: $10.45
Sanitation Service Base Rate: $17.80
Monthly Base Rate: $97.20

*Water Base Rate +$1.15 per 1,000 gallons metered usage.  Deposit required to start services

If you have a question or concern about your utility bill, email the City Clerk or call the Clerk’s Office at 237-2400.

 VARIABLE MONTHLY UTILITY RATES
Additional Residential Sanitation Cart Rate + $11.20
per cart
Fort Hall Irrigation Subject to location
Optional Recycle Cart Rate + $5.00
per cart
After Hour Service Fee + $25.00
Delinquency Fee* + $50.00

*For payments received after the 15th of the month.

If you have a question or concern about your utility bill, email the City Clerk or call the Clerk’s Office at 237-2400.

Base Rate: $24.00 plus $1.15 for each thousand (1,000) gallons of water used.

A deposit is required for all new service accounts. This deposit covers all three services offered by the City. Due to the fact that each individual’s or family’s water usage is unique, it is not possible to provide an average billing for a given residence in advance.

Water usage is metered for each residence within City limits. The majority of the residences in the City have electronic meters and will be billed for water usage on a month-by-month basis. Residences with manually read meters will be billed the base rate during winter months (typically November through February) and will receive a “catch-up” bill for actual water usage in the early spring (typically March).

The Water Department has trained staff on duty Monday through Friday during regular office hours if you need your water service turned on or off for any reason including repairs.If you have an after hours emergency, contact the Chubbuck Police Department at 237-7172 and a trained staff member will assist you.

It is a misdemeanor, punishable by a $300 fine or six months in jail, to turn on, off or otherwise tamper with the City’s water meters. For safety reasons, only trained staff will be allowed access to your meter vaults. Please notify the Water Department if the lid on your water vault is not securely shut as this may be a safety hazard to children and pets. If the lid to the water meter vault on your property is damaged, please notify the Water Department as a faulty lid could result in pipes freezing and possibly rupturing. Please take care when mowing or trimming around water meter vaults to avoid damaging the lid.

Base Rate: $17.80 plus $11.20 per additional sanitation cart.

Residential pickup of garbage is provided once per week. See Streets and Sanitation for more information and to determine what day collection is made at your residence.

Your sanitation cart should be put out no sooner than twelve (12) hours before collection date. Collection times will vary from week to week, so ensure your cart is out before 7:00 am on collection date. Sanitation carts must be placed in the roadway near the curb with the wheels and handle pointing away from the roadway.

If your cart is inaccessible due to obstructions such as cars parked too closely, it will not be collected.  If a person just has extra garbage and they want an additional empty some time during the week they can call and we will go empty their cart. The City offers a return service for $8.50.  This amount will be be added to your utility statement.

The Sanitation Department has determined the following refuse to be unacceptable due to either ecological impact concern or weight that may potentially damage collection vehicles:

Prohibited Waste

  • Building materials
  • Rocks
  • Concrete
  • Tires
  • Chemicals
  • Paint
  • Other hazardous materials.

If you place any of the listed items in your collection cart, it will not be collected. Trash that is too large to be placed in the cart or that is left outside the cart will not be collected. It is your responsibility to dispose of refuse that the City has determined to be unacceptable at the Bannock County Landfill.

Base Rate: $5.00 / month.

The City of Chubbuck offers recycling services to any resident who wishes to participate. Participation is voluntary. For program information or to signup click the button below.

Visit Recycling

Recycling Notice

 

City Clerk’s Office Forms & Applications

Looking for forms and applications from the City Clerk’s office?  Visit our forms page.

 SEWAGE INFORMATION

Mission

It is the goal of the City of Chubbuck Sewer Department to facilitate the conveyance pathway for the removal of wastewater from all businesses and residences in the City of Chubbuck. This allows wastewater to be delivered to the Wastewater Treatment Plant for correct and proper disposal. We operate effectively and efficiently while advancing with technology in performing operations, preventive and routine maintenance on the City of Chubbuck Waste water system along with upgrades.

Hours of Operation

Monday: 7:30-5:30
Tuesday: 7:30-5:30
Wednesday: 7:30-5:30
Thursday: 7:30-5:30
Friday: 7:30-11:30

Public Works / Mayor's Office

(208) 237-2430
5160 Yellowstone Avenue
Chubbuck, ID 83202
 

 

City Clerk / Utility Billing

(208) 237-2400
5160 Yellowstone Avenue
Chubbuck, ID 83202